Contact Us

Contact Raw & Fresh

Production Facility

Unit 2/ 29-41 Stoddart Rd, Prospect NSW 2148


Common Questions

Please read our FAQ Guide for commonly-asked questions.

Our puppy feeding guide will offer advice on starting puppies on our diet.

Our raw feeding guide will help determine daily feeding requirements.

Shipping and production info can be found on our delivery info page.

Need help editing your subscription? Live chat is the fastest way to get help.

Request a Call

Our customer service team respond in good time to chat and email. These methods are the best way to resolve your questions fastest.

If the matter is URGENT and cannot be resolved by email, please open live chat at the bottom of this page and leave us a message to ask for a call back.

IMPORTANT: Please include the reason and details for your call request, so we can direct the request to the right person. We will also need your name, your email address and mobile phone number, so we can contact you.