Currently we deliver to NSW, ACT, QLD and VIC only.
Holiday Delivery Update
9th December 2020
All systems normal. Only deliveries on 25th December are affected. All deliveries expected on 25th December will be delivered 26th December instead.
Feel free to check this page for future updates. We will post any service updates here immediately. We will also send email updates to our customers as we hear them.
Northern Beaches COVID Cluster Update
18th December 2020
All deliveries will proceed to the Northern Beaches as normal, but extra precautions will be undertaken to protect our customers, our team and our communities. Please check the article below for full details of our plan for affected areas:
Delivery Fees
- Orders Under $30: $15
- Orders Over $30 / Under $100: $8
- Orders Over $100: FREE
- For first time customers who spend over $30 use coupon code STARTSHIP for free shipping!
Delivery Details
All food deliveries are via refrigerated courier and packed with thermal liners and ice packs to maintain temperature. Your food will stay cold for over 8 hours after delivery.
Our couriers will SMS you the night prior to delivery with an ETA and tracking link for the following day. Upon delivery completion our couriers will SMS you with a photo of your delivered box.
Delivery cut-off
Orders need to be placed before Sunday Midnight to be made fresh the following week for delivery. Any orders placed after Sunday will be made the week after.
Delivery days
Current delivery days are as follows:
Sydney Metro - Thursday 8am to 7pm (4 days from Sunday order cut off)
Sydney Regional, Sydney Southwest & Wollongong – Overnight deliveries from Friday 10pm to Saturday 10am (5 days from Sunday order cut off)
Southern Highlands, Goulburn - Saturday 8am to 7pm (6 days from Sunday order cut off)
Central Coast, Newcastle & Newcastle Regional – Overnight deliveries from Friday 10pm to Saturday 10am (5 days from Sunday order cut off)
Canberra - Overnight deliveries from Thursday midnight to Friday 7am (4 days from Sunday order cut off)
NSW Country: Blue Mountains, Lithgow, Bathurst, Orange, Taree, Port Macquarie, Singleton, Coffs Harbour, Mudgee, Dubbo & Forbes - Wednesday 6am to 6pm delivery (3 days from Sunday order cut off)
NSW Country: Blue Mountains, Lithgow, Bathurst, Orange, Taree, Port Macquarie, Singleton, Coffs Harbour, Mudgee, Dubbo & Forbes - Wednesday 6am to 6pm delivery (3 days from Sunday order cut off)
NSW South Coast, NSW South Coast Regional - (Delivery Tuesday week) Tuesday 8am to 6pm Delivery (9 days from Sunday order cut off)
Brisbane Metro, Sunshine Coast, Lismore - Saturday 8am to 6pm delivery (6 days from Sunday order cut off)
Gold Coast – Overnight deliveries from Friday 10pm to Saturday 10am Delivery (6 days from Sunday order cut off)
Toowoomba, Tweed Heads – (Delivery Monday week) Monday 8am to 6pm delivery (8 days from Sunday order cut off)
Mel Metro, Geelong, Central Highlands, Yarra Ranges, Shepparton, Melbourne Regional, South West VIC - Saturday 8am to 6pm delivery (6 days from Sunday order cut off)
Mornington Peninsula, Gippsland, Gippsland South – Sunday 8am to 6pm Delivery (7 days from Sunday order cut off)
Ballarat, Bendigo – (Delivery Monday week) Monday 8am to 6pm delivery (8 days from Sunday order cut off)
Delivery Instructions
You don't need to be home to receive your delivery. It will just be left for you, following any of your delivery instructions.
